The One&OnlyHost Knowledge Base is your go-to resource for answers, guides, and tips to help you get the most from your hosting account. Whether you’re just starting out or need advanced troubleshooting, you’ll find everything you need right here.

What is the Knowledge Base?

Our Knowledge Base (or “KB”) is a library of helpful articles, guides, and tutorials. It covers:

• Step-by-step instructions to configure your hosting account

• Solutions to common web hosting issues

• Tips to optimise and manage your website effectively

If you want to set up your site, resolve an issue, or simply learn more about hosting with One&OnlyHost, this is the place to start.

Navigating the Knowledge Base

You can search directly for what you need or browse by category – whichever works best for you.

Searching

If you know what you’re looking for, use the search box in the top-right corner.

• Type your query and press Enter

• You can also press Ctrl + K to open search instantly

• Example: Searching for “SSL” will show you all SSL-related guides in the Knowledge Base

Browsing

Articles are grouped into categories such as Getting Started, cPanel, Security, and more.

• Categories may include subcategories

• For example: Getting Started might include Accessing Your Account

• Browse the right-hand sidebar to explore topics

Special Highlighted Areas

Throughout the Knowledge Base, you’ll find highlighted callouts to make information easier to spot:

Note: This is a note. Notes provide additional information about a topic.

Tip: This is a tip. Tips provide helpful information that can make a task quicker or easier to complete.

Important: This is important information that you should be aware of.

Warning: This is a warning. Warnings provide information about actions that could potentially lead to data loss, website malfunction, or other unpleasant scenarios.