The User Manager in cPanel allows you to create, edit, and delete subaccounts for services such as:

• Email

• FTP

• Web Disk

Important: Subaccounts can only access these services. They cannot log in to or access the main cPanel account.

Adding a Subaccount

1. Log in to cPanel
   

   Info: If you're not sure how, see Logging in and out of cPanel .

2. Open User Manager

   • Jupiter theme: Go to Preferences → User Manager .
     

   • Paper Lantern theme: In the Preferences section, click User Manager .
     

3. Click Add User .

4. Enter Basic Information

   • Name: Display name for the subaccount.

   • Username: The account username.

   • Domain: Select the domain for the account.

     Full usernames are in the format username@example.com.

   • Contact Email Address: Where account notifications and password reset emails will be sent.

5. Set Security Information

   • Choose whether you set the password or the user sets their own.

   • If setting it yourself, enter the password twice or use the Generate option for a secure password.

   • This password applies to all enabled services (email, FTP, Web Disk) for the subaccount.

6. Enable Services

   • Email: Turn on the slider and set a mailbox quota.

   • FTP: Turn on the slider, set storage quota, and select the home directory.

   • Web Disk: Turn on the slider, set the home directory, and choose permissions.

7. Click Create .

Editing a Subaccount

1. Log in to cPanel and open User Manager .

2. Find the subaccount you want to modify.

3. To change the password, click Change Password .

4. To edit other settings, click Edit , make your changes, and click Save .

Deleting a Subaccount

1. Log in to cPanel and open User Manager .

2. Locate the subaccount and click Delete .

3. Confirm the deletion by clicking Delete again.

Important: Deleting a subaccount permanently removes all associated email messages. Back up any important emails before proceeding.