Using the User Manager in cPanel

Using the User Manager in cPanel

The User Manager in cPanel allows you to create, edit, and delete subaccounts for services such as:

  • Email

  • FTP

  • Web Disk

AlertImportant: Subaccounts can only access these services. They cannot log in to or access the main cPanel account.

Adding a Subaccount

  1. Log in to cPanel

    InfoInfo: If you're not sure how, see Logging in and out of cPanel .

  2. Open User Manager

    • Jupiter theme: Go to Preferences → User Manager .
      cPanel - Preferences - User Manager icon

    • Paper Lantern theme: In the Preferences section, click User Manager .
      cPanel - Preferences - User Manager icon

  3. Click Add User .

  4. Enter Basic Information

    • Name: Display name for the subaccount.

    • Username: The account username.

    • Domain: Select the domain for the account.

      InfoFull usernames are in the format username@example.com.

    • Contact Email Address: Where account notifications and password reset emails will be sent.

  5. Set Security Information

    • Choose whether you set the password or the user sets their own.

    • If setting it yourself, enter the password twice or use the Generate option for a secure password.

    • This password applies to all enabled services (email, FTP, Web Disk) for the subaccount.

  6. Enable Services

    • Email: Turn on the slider and set a mailbox quota.

    • FTP: Turn on the slider, set storage quota, and select the home directory.

    • Web Disk: Turn on the slider, set the home directory, and choose permissions.

  7. Click Create .

Editing a Subaccount

  1. Log in to cPanel and open User Manager .

  2. Find the subaccount you want to modify.

  3. To change the password, click Change Password .

  4. To edit other settings, click Edit , make your changes, and click Save .

Deleting a Subaccount

  1. Log in to cPanel and open User Manager .

  2. Locate the subaccount and click Delete .

  3. Confirm the deletion by clicking Delete again.

AlertImportant: Deleting a subaccount permanently removes all associated email messages. Back up any important emails before proceeding.

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